Delete account
Leave on your terms.
Request deletion of your Exfil: Solana Arena account and associated personal information. Exfil is operated by Dreamers and Doers IT Solutions Private Limited.
Deleting your account disconnects its embedded wallet. Signing up again creates a new account and wallet. Recovery of the old wallet is not guaranteed. Move assets to a wallet you control before confirming deletion. Deletion itself does not transfer funds or cancel confirmed transactions.
Request deletion without the app
- Email us from the address used to sign in to Exfil. Use the subject “Delete my Exfil account”.
- State that you want your Exfil account and associated personal information deleted. Include your public wallet address if you know it. Do not send private keys, seed phrases or verification codes.
- We will verify account ownership and confirm the wallet consequences before completing deletion. If assets remain or a transaction is unresolved, tell us so we can help you preserve access first.
You can also send the request directly to abhilashi.iiith@gmail.com. No app installation is required.
In the app
In versions that include Delete account, open Profile & wallet, choose Delete account, verify a new email code, review the wallet warning and type DELETE to confirm. Resolve pending transactions first. If that option is unavailable in your installed version, use the email request above.
What is deleted
After ownership verification and confirmation, the Exfil sign-in account is deleted through Privy, including its linked email and account associations. In-app deletion also clears the saved wallet balances and transaction records on that device. Clear app storage on other devices to remove local copies.
What remains
Public Solana addresses, transactions and token history cannot be erased and remain on the blockchain. Privy archives the disconnected embedded wallet for asset security instead of destroying it; recovery is not guaranteed. Security logs, support correspondence and records needed for legal obligations, fraud prevention or disputes may be retained for those purposes under applicable provider policies.
We confirm completion after verification and processing. Email requests are handled by support; sending a request is not confirmation that deletion has completed. See the privacy policy for more information.